Question 1

How do I create a campaign on the Spoyy platform?

Accepted Answer

After registering as a company, open the dashboard and click "New campaign". Fill in the campaign details, including budget, target demographics, preferred platforms, and description. Your campaign will become visible to content creators after approval.

Question 2

How do creator payments work?

Accepted Answer

Spoyy uses a secure escrow payment system. Funds are reserved when a creator application is approved and released after the campaign is successfully completed and confirmed by you. We support multiple payment methods, including bank transfer and cards.

Question 3

Can I target a specific demographic?

Accepted Answer

Yes, our platform supports detailed targeting by age, gender, location, interests, and audience type. You can define all of these parameters while creating a campaign.

Question 4

How can I evaluate creator quality before collaborating?

Accepted Answer

Each creator has a detailed profile with engagement statistics, previous work, reviews from other companies, and verified follower counts. You can review their portfolio before approving an application.

Question 5

What if I am not satisfied with campaign results?

Accepted Answer

We provide a dispute resolution system. If a creator does not meet the agreed terms, you can submit a review request. Our team will review the case and make a decision within 48 hours.

Question 6

How do I apply as a content creator?

Accepted Answer

Click "Register" and choose the creator option. Connect your social networks (Instagram, TikTok, YouTube), complete your profile with interests, and wait for verification. The process usually takes up to 24 hours.

Question 7

What is the minimum follower count required?

Accepted Answer

There is no strict minimum. We accept micro-influencers with 1,000+ followers. We focus more on engagement rate and content quality than follower count alone.

Question 8

When and how do I get paid?

Accepted Answer

Payments are made after the company confirms successful campaign completion, usually within 7 business days. We support bank account payouts, PayPal, and other popular methods.

Question 9

Can I work with multiple brands at the same time?

Accepted Answer

Yes, you can apply for and work on multiple campaigns in parallel unless a specific campaign requires exclusivity. This will be clearly stated in the campaign description.

Question 10

How can I improve my chances of getting accepted?

Accepted Answer

Keep your profile updated with quality work, respond quickly to messages, meet deadlines, and build positive reviews. Companies prefer creators with a high engagement rate and a professional approach.

Question 11

Which social networks are supported?

Accepted Answer

We currently support Instagram, TikTok, YouTube, and Facebook. We are actively working on integrations with additional platforms such as Twitter/X and LinkedIn.

Question 12

How do I connect my social networks?

Accepted Answer

In profile settings, choose "Connect platforms" and follow the OAuth authorization steps. Your data is secure. We request only basic permissions for reading statistics.

Question 13

Why do I not see accurate follower statistics?

Accepted Answer

Statistics refresh periodically, usually every 24 hours. If you notice a large difference, try reconnecting the platform or contact support.

Question 14

Is my account secure?

Accepted Answer

We use industry-standard encryption and two-factor authentication. Your passwords are never stored in plain text, and all transactions are protected by an SSL certificate.

Question 15

How do I contact support?

Accepted Answer

You can contact us by email at support@spoyy.com, through live chat in the bottom-right corner, or via the contact form. We respond within 24 hours on business days.

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